Legal Terms

Legal Information

Nebul was founded with the vision of being a different type of company, a cloud service company that was easy to do business with. It’s our unique customer service philosophy we call the Relentless Experience.

To ensure full transparency and insight, we’ve made our legal information easily accessible. For questions related to these documents, please contact our general counsel.

General Counsel

Sylviusweg 74,

Contracts & agreements:

• Nebul master agreement
• Nebul data processing addendum
• Nebul service level agreement SaaS
• Nebul service level agreement PaaS
• Nebul service level agreement IaaS

Policy & process:

• Nebul incident response process
• Nebul acceptable usage policy
• Nebul Privacy Statement

Security, risk and compliance:

Nebul external certifications

Nebul is committed to providing secure and sovereign services which are independently audited. For details on our certifications please refer to: Nebul Trust Center | Powered by Drata

Security Vulnerability Reporting

Our team gives immediate attention to any report of security issues. For security questions or reporting a security vulnerability please contact: Security Vulnerability Reporting

An overview of the impact of EU laws on Cloud Services and Public Clouds: EU and U.S. legal framework for public cloud services:  RISKS AND COMPLIANCE CONSIDERATIONS